Athena Productions Ltd Customer Privacy Notice

We are delighted that you are interested in our studio. Athena Productions Limited is a concept art outsourcing provider for the video games, film and TV industry, and is incorporated and registered in England and Wales with company number 13786951 whose registered office is at 1 Lucas Bridge Business Park, 1 Old Greens Norton Road, Towcester, Northants, United Kingdom, NN12 8AX.

This Privacy Notice explains what to expect when Athena Productions collects and uses any personal information when you use this Website and our wider services.

If you wish to contact us with any questions or comments regarding this privacy policy, please email us at info@athena-productions.com.

Our Promise to You

Athena Productions is committed to respecting your privacy and ensuring the personal information you have entrusted to us is held securely. This policy has been written in accordance with the General Data Protection Regulation (GDPR) and the advice and guidance as set out on the Website of the Information Commissioners Office (ICO). The GDPR strengthens your rights to privacy and gives you control over the personal information that organisations hold about you.

How we collect personal information

We may collect personal information in the following ways when you:

  • Contact us with an enquiry by telephone, email or social media;
  • Submit information via enquiry forms on this Website;
  • Enter into a contract for our services;
  • Register to our newsletter;
  • Apply for a job to join our team.

The personal information we collect

We only provide business-to-business services.

When you enquire about our services on behalf of your company, we will collect information from you to enable us to respond to your enquiry. This will include your name, company name, position within the business, business address, a contact email address and a contact telephone number.

Any information which identifies you as an individual will be treated as personal data in accordance with the General Data Protection Regulation. We also collect other information you supply that is relevant to your enquiry, and will maintain records of your contact with us.

When you apply for a job with us, we will collect information from your application such as your name, address, email address and another other personal data you have supplied, typically within your own CV.

What we use your personal data for

We may use your name and email address and/or contact telephone number, which identifies you as an individual, to enable us to respond to any enquiry you have made on behalf of your company about our services; or to keep you informed of updates to services. The lawful basis of contract applies to our processing and use of your personal data for these purposes.

If you apply for a job within our company, we will use the personal information you have supplied to enable us to be able to contact you to progress your application, which falls under the lawful basis of contract, as you would be taking initial steps to enter into a possible employment contract.

If you become an employee, we will collect and process information for the purpose of the ongoing administration of your employment and meeting our legal obligations regarding employees. This information will be processed and used under the lawful bases of both contract and legal obligation.

Direct business-to-business marketing communications will only be sent to contact methods that identify you as an individual if you have given your consent, and we will seek to refresh that consent at appropriate intervals.

Who we share your personal data with

We do not share your personal data with any other third parties except if you have given your consent, or if it is necessary to facilitate the provision of third party services you have requested on behalf of your company, or if we are required to do so by law.

Any personal data we collect relating to directors and employees of companies we do business with, or those who have enquired about our products and services, along with the details of job applicants and employees, is stored securely within our organisation. It is accessed only by appropriate Athena Productions employees and used only for the purposes we have explained in the section above.

How long we keep your personal data

We may keep data that identifies you as an individual that relates to companies that we do business with. Information will be kept for the length of the contract, for as long as you are an appropriate contact at that company.

Personal data processed under consent and used for direct marketing purposes will be kept for as long as you consent to its processing. We will seek to refresh your consent at appropriate intervals, to ensure you are still happy for us to receive communications from us.

Your rights regarding your personal data

You have the right to request access to, rectification or erasure of that data, and to object to its processing. You can also withdraw direct marketing consent at any time if the contact details we hold for your business identifies you as an individual. If you wish to make any such requests please contact us in writing using the contact details at the top of this page.

Children

We do not intentionally collect data from or target children under the age of 13 through the Website. If a parent or guardian discovers that their child has shared information with us without their permission, they are encouraged to contact us at info@athena-productions.com. Upon notification, we will take steps to delete the information promptly.

Security

We will implement all appropriate technical and organizational measures to safeguard your personal information against loss, misuse, or unauthorized alteration.

Website Analytics

When you visit our Website, analytics service providers may collect data. The information we are provided is not used to create a personal profile of you. This data is always anonymised and aggregated, and it gives us the following information:

  • Number of visitors
  • Pages visited and time spent on pages
  • Page interaction information, such as scrolling, clicks and browsing methods
  • Websites where visitors have originated from, and where they go afterwards
  • Page response times
  • Other technical information relating to end user device, such as IP address or browser plug-in

We process this information so that we can understand how visitors use our Website, and how we can improve the Websites experience.

To find out more about Google Analytics and to learn how to opt out, please visit: https://tools.google.com/dlpage/gaoptout/.

Cookies

To enhance your experience on our sites, many of our web pages use “cookies”. Cookies are small text files that we place in your computer’s browser to store your preferences.

Cookies, by themselves, do not tell us your email address or other personal information unless you choose to provide this information to us by, for example, registering at one of our sites. Once you choose to provide a web page with personal information, this information may be linked to the data stored in the cookie.

We use cookies to collect information such as understanding your preferences based on previous or current site activity, which enables Athena Productions to provide you with an improved browsing experience and services.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

You can view our full Cookie Policy here.

Other Websites

Our Website contains links from our blogs, or other pages to other Websites. Athena Productions is not responsible for the privacy policies, or practices of any third party.

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF


Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Changes to this Privacy Policy

Athena Productions will review our privacy notice regularly and, where necessary, update our privacy information. This notice was last updated in January 2025.